Ron Henderson, President

Ron Henderson has over 15 years supporting governmental agencies meet their performance goals. Ron brings decades of public and private sector experience in organizational design, management improvement and performance improvement.

Prior to running his own firm, Ron served as Director of Compensation for AT&T. In that role he designed compensation and incentive programs affecting over 400,000 employees. He also spent 15 years working in performance and management improvement at Southern Company, working to identify and integrate acquisitions.

In between his time at Southern Company and AT&T, Ron was a performance enhancement consultant, helping senior executives achieve their performance objectives. Ron’s clients have included Coca-Cola, Microsoft, and IBM. Ron Henderson has over 15 years supporting governmental agencies meet their performance goals. Ron brings decades of public and private sector experience in organizational design, management improvement and performance improvement.

Gregory Miller, Project Manager

Gregory Miller is responsible for Lionel Henderson & Co., Inc.’s oversight and management of our FEMA government call center contracts. His responsibilities include supervision of information technology, telephony, facility management, personnel management and insurance expertise. He is a motivated and proven professional with over 15 years’ experience in project management and administration, planning and analysis. He possess over 35 years of Property Casualty Insurance experience from auto liability, bodily injury, medical malpractice to flood insurance. He is a hands-on professional with expertise in contract management, information technology management, relationship building, and exceptional customer service skills. He has proven ability to manage multiple projects and to influence business processes and policy through effective communication and excellent problem-solving skills.

Alanna D. Smith, PHR, Human Resources Director

Alanna Smith is responsible for office management, human resources, benefit, payroll and 401(k) administration. Alanna has a diverse background, acquired while working in hospitality, gaming, banking, retail, transportation, and manufacturing. She has 15 years of progressive human resources experience, including benefit administration, recruiting, employee relations, and training. She has a Professional Human Resources certification.

Alanna is a New Orleans native who resides in Atlanta. She is a graduate of the University of New Orleans with a B.S. in Management.

Susan Brink, Director of Accounting and Financial Services

Susan Brink was born and raised in Chicago. She graduated from DePaul University in Chicago. She lived in Virginia Beach for the last 20 years and recently moved to Atlanta to be closer to family. During her career, she has worked primarily for government contractors. She also had her own consulting business servicing clients who were small government contractors. She has performed project work for companies such as proposals, incurred cost submission, contract closeouts, rate development and DCAA audit preparation. She has extensive experience in preparing all aspects of company reporting, financial statements and government required reporting. She believes the accounting department is a service to the rest of the company.

Paul D. Albertson, Director of Business Development

Paul Albertson has over 25 years of business development experience in both the government and commercial environments. As a previous successful small business owner, Paul is keenly aware of the challenges faced by business today. He brings proven strategies in the areas of teaming, proposal management, project management, business development, organizational management, marketing and more. Paul has been on several panels at conferences, and is a member of several professional organizations.

Prior to joining the Henderson Group, Paul had previously worked for AVI-SPL, M.C. Dean, SourceAmerica, BNA Bloomberg, and other companies. His experience includes working with the Department of Defense, Department of State, the Intelligence Community, the Smithsonian Institution, the State of Virginia, Fairfax County, Lockheed Martin, Leidos, Google, Boeing, Siemens, and many other institutions and organizations.

Paul has Bachelor of Science degrees in Management and Marketing, an AS degree in Business Administration, and over 50 technical certifications.

Jeff Withrow, Quality Assurance Manager

Jeff Withrow has more than 20 years of experience managing commercial and Government contracts including experience with the U.S. Navy, IBM, Federal Deposit Insurance Corporation (FDIC), Department of Energy, and the Internal Revenue Service. Jeff has a Bachelor of Science degree in Geology.